Clients
Closser Associates serves a wide variety of clients, from private individuals to local, state, and federal government agencies, corporations, and nonprofit organizations.
Since 1998 we have included a survey and a self-addressed stamped envelope with delivery of every product and have recieved over 100 surveys in return. The survey consists of five questions and a comments section.
Clients were asked to answer the following questions on a scale of 1 (Not Satisfied) to 5 (Very Satisfied):
How satisfied were you with the quality of our appraisal service?
Average Rating: 4.5 out of 5 (92 responses)
How satisfied were you with the delivery time of our appraisal?
Average Rating: 4.2 out of 5 (92 responses)
Clients were asked to answer the following question on a scale of 1 (Fell Short) to 5 (Exceeded):
How did the information provided meet your expectations?
Average Rating: 4.1 out of 5 (92 responses)
Two Yes/No/Unsure questions are also asked:
Was our fee appropriate for the appraisal product provided? (89 responses)
Yes: 88.8%
No: 6.7%
Unsure: 4.5%
Would you use our services again? (89 responses)
Yes: 96.7%
No: 0.0%
Unsure: 3.3%
102 W. Washington St. Suite 224 
Marquette, Michigan 49855 (906)228-9133 bclosser@closserassociates.com